Terms and conditions
These terms apply to bookings made directly on this site and to stays at Urban Retreat Dripper, Strada Olteniei 13, Oradea.
Last updated: August 2026
Booking
A booking becomes firm once you receive our confirmation by email or phone. Until then, availability and price may change.
Prices are in lei (RON), per night, for the chosen apartment. Booking direct means no platform commission.
Payment
The payment method is agreed when the booking is confirmed. We’ll tell you the total amount, number of nights and any local taxes before you confirm.
Cancellations and changes
You can cancel free of charge at least 48 hours before check-in time. We charge no penalties.
For cancellations made within the last 48 hours or in the event of a no-show, we reserve the right to charge the cost of the first night.
Date changes are subject to availability and at no extra cost.
Check-in and check-out
Check-in from 15:00, with an access code sent before you arrive. Check-out by 11:00.
If you need a different time, drop us a line and we’ll try to fit it around that day’s bookings.
House rules
Smoking is not allowed indoors.
Pets are welcome on request, after talking it over with the host in advance.
Parties and events are not allowed.
Guests are liable for any damage caused in the apartment or shared areas.
Liability
We are not liable for personal belongings left unattended in shared areas, including the pool, sauna or green space.
You use the pool, sauna and jacuzzi at your own risk and must follow the rules displayed on site.
Complaints
If something isn’t right, tell us straight away by phone so we can fix it immediately.
You can also use the ANPC alternative dispute resolution (ADR) platforms and the European ODR platform, linked below.
